JX Enterprises IT Self Help and FAQ

Useful IT Information for all employees

JX IT Email Communication Template
JX IT Support Communication Guidelines: Ground Rules for all communications sent from IT or the Help Desk: It is the responsibility of the Help Desk to...
Fri, 1 Mar, 2024 at 9:48 AM
Set Up Thermal Printer for Elite Extra Labels
These are directions and parameters for setting up thermal printers to print Elite Extra labels. Plug power cable into printer and outlet/power strip, ...
Wed, 24 Apr, 2024 at 2:45 PM
How to Use Google Groups
Using Google Groups Google Groups function similarly to a delegated inbox, but with more options that can be modified depending on the needs of the gro...
Mon, 16 Sep, 2024 at 12:44 PM
Karmak Fusion - Zoom on Maximize
This setting in Fusion makes it so when maximizing forms, it scales everything up so it's easier to read. Under the View tab on the top of the scree...
Mon, 29 Jul, 2024 at 1:41 PM
Docking Station Troubleshooting
If you have already checked for updates on your computer and are seeing issues with your docking station not connecting USB devices or not displaying your m...
Tue, 2 Sep, 2025 at 9:39 AM
Volvo Password Reset
A recent system change happened and Volvo IT no longer has the ability to reset passwords. It has to be done by the employee needing the password reset thro...
Wed, 9 Oct, 2024 at 2:27 PM
eDealer User Guide
Attached is a User Guide to reference for eDealer issues/questions that may arise TO LOGIN, THEY MUST USE POL CREDENTIALS https://paccarnet.share...
Thu, 7 Nov, 2024 at 1:19 PM
Cast Screen to RingCentral Conference Display
This is an easy way to share your screen on a conference room TV, at any time even if a meeting isn't previously scheduled. Share Screen from PC ...
Fri, 20 Dec, 2024 at 12:00 PM
Davie4 Account for Customer
Start by opening the "Customer Account Information" application from ePortal Then, once it fully loads up, search for the fle...
Thu, 23 Jan, 2025 at 11:31 AM
Ring Central - Use Carrier Minutes if bad Cell Data signal
https://docs.google.com/document/d/1TYewyP-sbUQp778XZsQQFr9GqqvtkvplSvF9mv2lJqE/edit?tab=t.0 If you are having issues while calling or taking c...
Mon, 28 Apr, 2025 at 11:57 AM