JX Enterprises IT Self Help and FAQ
Useful IT Information for all employees
Display TV and Chromebox Guide There should be a Chromebox mounted behind each display TV. Log in to the Chromebox with the following credentials ...
Wed, 15 Jan, 2025 at 1:42 PM
Starting December 1, 2022, multi-factor authentication will be required to log in to Power BI. Please contact the IT Help Desk (Ext. 3200) with any q...
Tue, 8 Aug, 2023 at 10:43 AM
Step1: Turn on your Chromebox. Plug your Chromebox in. Plug in your mouse and keyboard. Connect to an external moni...
Mon, 24 Jun, 2024 at 2:16 PM
DO NOT FORWARD ANY EMAILS THAT ARE SUSPECTED PHISHING Instead of forwarding emails that are suspected as Phishing, please use Google's built in repo...
Tue, 21 Feb, 2023 at 12:04 PM
RingCentral Reporting and and analytics can be accessed in the follwoing ways: Use this link to Login to the RingCentral Admin Portal: https://service....
Tue, 21 Mar, 2023 at 11:21 AM
If Using Google Chrome: Click the three vertical dots in the upper-right to pull up the menu. Select the Delete Browsing Data. Go to the Advanced tab...
Wed, 15 Jan, 2025 at 1:42 PM
In order to add files from your PC to Google Drive, including Microsoft Excel files, please follow this Knowledge Base article: Google Drive: Adding Local F...
Mon, 28 Aug, 2023 at 9:13 AM
The following steps might correct issues with the following: Airpods, Airpods Pros, or any Bluetooth Headsets that do not connect after disconnecting f...
Thu, 1 Aug, 2024 at 3:28 PM
Most print dialog boxes have the option to export a document to PDF format. Users may want to do this when: Needing to save a digital copy of a document w...
Wed, 29 Nov, 2023 at 12:50 PM
If calls are stuck in the queue for the IT Helpdesk or PPSC queues that can't be answered, these are the steps for clearing a call and removing it from ...
Thu, 11 Jan, 2024 at 2:59 PM