JX Enterprises IT Self Help and FAQ

Useful IT Information for all employees

Switching Between Multiple Email Accounts
Switching Between Multiple Email Accounts in Gmail Employees in this company may have delegated access to see multiple email accounts that are related t...
Fri, 28 Jun, 2024 at 4:07 PM
Casting to JX University Display
Right-click anywhere on your desktop and select Display settings Scroll to the bottom of the page and select Connect to a wireless display Select...
Tue, 8 Aug, 2023 at 10:42 AM
Karmak eLearning
Employees are able to sign themselves up for this, if you have any questions about this process, or eLearning, you can contact:  askelearning@karmak.co...
Fri, 28 Oct, 2022 at 9:41 AM
Non-Billable Tech Stories
  Non Billable Tech Story Reviewing Non Billable Tech Stories Adding a Non-Billable Comment to a Technician Time Record   Non-Billable com...
Mon, 3 Jan, 2022 at 9:07 AM
Fusion (Karmak) Permissions Change
To change user permissions in Fusion: NOTE: CHECK WITH KERN BEFORE CHANGING ANYTHING!!!!!! All permission changes within Fusion must be approved by a...
Fri, 25 Apr, 2025 at 11:28 AM
Ricoh Toner: Creating Ricoh Account
All Ricoh toner must be ordered through Ricoh as we have a contract for all toner ordered. Please follow these directions to create a Ricoh account to begin...
Thu, 17 Mar, 2022 at 11:29 AM
RingCentral Headset Connection and Troubleshooting
All of the headsets that were provided by IT are "plug and play". There should not be any additional configuration necessary. If you're ha...
Wed, 23 Oct, 2024 at 1:27 PM
RingCentral - Forward the Emergency On-Call Phone to another Agent
Here are the step to change the Emergency On-Call Help Desk to another oncall Agent/Person" Login to the RingCentral Admin Console (using your Goog...
Mon, 18 Aug, 2025 at 4:45 PM
Ricoh Toner: Ordering Toner
After signing in to your My Ricoh account* ensure that you are on the Home tab. From the Home tab, select your device from the Order Supplies dropdown and t...
Thu, 17 Mar, 2022 at 11:30 AM
Send emails as your alias email address
Do these steps from the gmail account that has the alias linked to it.
Wed, 24 Aug, 2022 at 11:47 AM