These are directions and parameters for setting up thermal printers to print Elite Extra labels.


  • Plug power cable into printer and outlet/power strip, and flip power switch on back of printer to On.
  • Connect USB cable to printer and to the warehouse PC from which it will be used.
  • Call IT Helpdesk at x3200 to install thermal printer driver, which can be found here: https://drive.google.com/drive/folders/1nlz7ZblUbG3fiHjdqLvxhxzA8cFT_0GA?usp=sharing
  • When loading labels, if the label holder doesn't fit in the core of the roll, lock the holders to the outside position and just set the roll in the printer.


  • Print labels to verify they're coming out correctly.


Troubleshooting:

If the barcodes aren't being scanned correctly in the Elite Extra app, please make sure there is a good amount of light in the area. There is also an option in the app to scan with the flashlight on, indicated by a lightning bolt icon. It also may help to slowly move the camera around while scanning.