Arcadium Help Documents

Arcadium Self Help Documents

Arcadium Troubleshooting
For Arcadium troubleshooting, contact below: support@atcrm.com www.support.arcadiumtech.com ^ If case is very important submit it through here and ...
Tue, 21 Mar, 2023 at 2:52 PM
Arcadium - RingCentral Connector and Integration
RingCentral Phone Integration Contact Arcadium Support to get your system ready to integrate with Ring Central. Resource Record On the resource objec...
Thu, 4 May, 2023 at 3:56 PM
Mass Updating in Deal Manager
Must be on the Transaction Sheet Scroll down to the “Vehicle Information” box as shown below. If you wish to update only a certain number of vehic...
Mon, 22 May, 2023 at 4:22 PM
Adding a Trade to Your Deal
You must get to the deal. Go to the Transaction Sheet Add your vehicle(s) to the deal. To add the Trade Vehicle, select a unit as it doesn...
Wed, 14 Jun, 2023 at 12:25 PM
JX Appraisal Email Notifications
JX Appraisal Email Notifications Appraisal Access In the Resource chapter, there are key fields that configure how the Appraisal chapter works for each...
Mon, 3 Jul, 2023 at 3:08 PM
How to Clear Cache and Cookies
No matter what screen or tab you are on, you are always able to “Clear your cache and cookies” while in your internet browser. Follow the steps below to cle...
Fri, 18 Oct, 2024 at 9:34 AM
How to Change your Password
How to change the password To change your password in Arcadium follow these steps. Login into Arcadium with your current password Click the “Hamburg...
Thu, 8 Feb, 2024 at 1:36 PM
How to Run Reports in Arcadium
In Arcadium, select the “Mircowave” icon on the left side of your screen. A new screen will appear, select “Open Report Selector” A new wi...
Mon, 13 Nov, 2023 at 6:44 PM
HOW TO CREATE CUSTOMER IN ARCADIUM
Locate PROS account under Customer Chapter and clear page of any results by double clicking (or select F7 on keyboard) Search Mode. Using the inform...
Tue, 20 Aug, 2024 at 3:47 PM
How to Merge Customers/Prospects
You cannot merge 2 customer accounts in Arcadium without approval from the AR department. One account will need to be Inactivated in Karmak/Fusion. One or b...
Wed, 23 Apr, 2025 at 6:08 PM