If you are having an issue (jerky or uneven, not working at all) with your stand-up desk try these troubleshooting steps.


  • Recalibrate
    1. Lower the desk to its lowest point by pressing the down arrow, once it stops let go of the button.
    2. Press and hold the down arrow again (10-15 seconds).  Continue holding down the button until the table moves down approximately 1/8” and then back up 1/8”.  The table is now recalibrated


  • If that doesn't fix the issue, try these next steps to reset the desk
    1. Unplug power cord for 1 minute. 
    2. Double-check all cord connections to the control box (mounted on underside of surface).
    3. Plug power cord back in (you should hear a click or two).
    4. Press and hold the down arrow until table is at the lowest height, once it stops let go of the button.
    5. Press and hold the down arrow again (10-15 seconds).  Continue holding down the button until the table moves down approximately 1/8” and then back up 1/8”.  The table is now reset.